How is your experience with Nine-Nine-game figure store?

How everyone experiences with 9-9-game so far? I have a preorder up on this site worth $200. It is a Black Tri star metal fix figuration. Also, I’m worried about this one because my preorder with Nippon-Yasan is screwed now. They didn’t deliver my items and just charging me for the order. Let me know your experience with 9-9-game.