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View Full Version : GGInfinite Replacement Parts on Halt



Ikaoru
August 14, 2012, 7:41 PM
*** We are currently placing a halt on our replacement parts service until further announcement at a later time. We will be fulfilling pending orders made up to July 2012. Thank you. [Updated - 8/2/2012] ***


Can be found here (http://gginfinite.com/Replacement_Parts_Service.html).


Before I found out about the halt, I received the letter today with their explanation....


Hi Stephen,

The orders #00575 and #00586 are July order and order #00549 is June order. At this time, we still have not receive any June orders from the manufacturer due to their extreme delays recently. Over the past few months, the manufacturer really affected our decision in stopping the replacement parts services because they either missed our orders or take them months to get here. At this time, we will continue to contact them and try our best to get all the parts we have ordered. Once we receive them, we will ship it to you as soon as possible. Sorry for this long delay and any inconveniences.

I hoped that they'll able to fix the delays from the manufacturers.

:(

thwalker13
August 15, 2012, 7:21 AM
Man I'm sorry to hear to that. I hope that everything gets straightened out so that you can get the stuff you need.

Asterisk
August 15, 2012, 8:14 AM
This suuuuuucks, they were the most reliable (albeit slow) parts replacement source I know of.

Ikaoru
August 15, 2012, 12:34 PM
This really sucks that if you live outside of US, finding parts are annoying.

Joe
August 15, 2012, 2:12 PM
http://www.ebay.ca/itm/Gunpla-Master-Grade-MG-REPLACEMENT-PARTS-any-parts-from-any-kit-on-request-/280848686003

Contact this guy.

Ikaoru
August 15, 2012, 7:06 PM
Is he good?

Ikaoru
October 5, 2012, 7:25 PM
Yeah...

Been sending gg about my replacement parts for weeks... It's been weeks since they gave me any updates. I know that they have problems but its nice for them to tell the public what happen to that service.

Suzaku
October 5, 2012, 10:33 PM
There's also Gentei Kits (http://www.genteikits.com/). They specialize in limited edition kits, but you can also contact them about replacement parts.

Ikaoru
October 6, 2012, 12:23 AM
I guess I have to contact them about refunds